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Advertise with Us. Website Services. Website View Menu. Order Online. Everytime I walk into the establishment to tan there are multiple girls sitting on the counters either doing homework or eating food. March 3rd Miles makes everything about my visit great!!! March 1st Extremely helpful employees! Always a great experience. February 28th The associates are so friendly and knowledgeable. Always willing to give recommendations on what bed to utilize and how to maximize the personal tanning experience.
February 27th February 13th Excellent staff Miles excellent service!! January 29th I love everything about pbt!!! From the moment i open the door and step i sode im met with an amazing staff. January 25th January 19th Went to the Quail Hollow Location and Super clean and nice and lots of beds and options.
VERY knowledgeable about skin care and the beds and the best way to get the best tan and color while taking care of my skin. I have returned several times and the other staff is good as well but Brendan remains the star of Palm Beach for me. January 5th I recently moved from a Northern Virginia location and have had the most wonderful experience at this location. On my first visit, Miles was very welcoming and knowledgeable about all the products.
I didn't feel pressured to purchase anything but since he explained the benefits of products I purchased some. I have been back a few times since my first visit and Hannah is always welcoming when I come in. She makes sure to let me know which beds have new bulbs and adjust my time appropriately. I have been in when the store is extremely busy and she addresses each customer with efficiency and a smile!
Great job!!! December 28th Always love your employees!! They are so nice and know me by first name and even bed preference. Wouldnt ever tan anywhere else!!! December 27th Myles and Julia are the two nicest people I have met in a very long time! They are so friendly and amazing! December 11th All the employees are very nice. I would say the quality of the beds is inconsistent from one bed to another in the same category. For much less per month, I got a much better tanning experience at planet fitness.
I signed up for a one month package and probably won't sign up again because of the price and bed quality. August 14th Miles is just awesome , and the short dark haired girl , I only see her occasionally but she is really sweet!! They always have me pulled up in the computer before I even get in the door and know my favorite bed?
June 29th You have the best staff? Charlotte and miles are always awesome, they have me pulled up before I get in the store. I wont tan anywhere else.
New employee at the Ballentyne location. Going forward I will call and find out who is working, she makes me very uncomfortable and I feel unwelcome. April 27th Myles and His crew were very helpful, friendly and not pushy. April 13th April 11th Caroline is the sweetest, most genuine person that you could ever hope to employ. She greets everyone with a smile and a welcoming hello. Do whatever is necessary to keep her!!!
The new male manager though is terribly intrusive and rude. April 10th Staff has been very helpful. The beds are great. Glad to get back after winter break. There was over 10 people all coming in at once, which is a lot if there were two people working.
Unfortunately, there was only one staff member working. She was fantastic and efficient, but seems it would be wise to schedule two people during peak times. March 7th I want to recognize the young lady who was working Wednesday March 7th, PM shift around pm when I came in to tan.
She handled everyone so professionally and efficiently. She acknowledged everyone who walked in and delegated her duties strongly. She took the time to help me understand my options and educated me on products and services as well. February 21st February 12th February 7th February 4th February 2nd January 22nd January 4th November 12th I tan at the Ballantyne location and the staff is so amazing , super friendly and it's always super clean.
Tiffany is a great asset to pbt. I love everything about your salon and wouldn't tan anywhere else. November 9th It would be nice if the music worked in the beds. Employees are always great!!!! Great service, clean and easy tanning. October 30th Rachel was great today at Sycamore Commons from the minute I came in until I was leaving. Thanks for the help with lotion and bed selection Rachel. October 13th Gabe is an absolute rockstar. He is always so happy and greets you with a smile.
He is a fantastic asset to your salon. September 12th August 16th Just wish I didn't have to remember to ask about surprise upgrades, they should just tell us. July 11th Would be nice if they tell you about a free upgrade at the beginning of it and not after 2 weeks!!!
July 7th Best place I have ever tan at. And I've been in a lot of places due to traveling. July 4th I absolutely love this tanning salon. Every staff member is super friendly and helpful.
The beds are amazing and always well cared for. It's the best tanning salon I've ever been to. June 22nd June 14th Every time my husband and I tan there Tiffany the manager has always been super friendly! The palm beach crew is very friendly. We get an amazing tan and always complimented on how tan we are. Super happy with Palm Beach Tan. I am so happy you finally got a new Mystic machine!
June 11th No wait that was great staff as always love them still smelled of bad bo. Bed I wanted was ready it was clean but the entire building smelled of bad body odor. May 26th Store managerCant remember her name is super sweet And know her clients by name which is very impressive Salon is very clean as well. May 12th I always am greeted as friend and that makes me feel very comfortable staff is very professional sometimes i wish staffing would be more as in high times sometimes only one employee can't handle all customers and wait time is because of being short staffed.
The girl stated the versa was ready and she would go clean it and get me right in. I sat on the chair for about 25 min and no one was at the front so I finally left. Then the machine broke. I pay It's very disappointing that it seems to always have an issue. May 6th Always pleasant staff, knowledgeable, easy process. Clean locations. May 4th So far the beds are great and customer service has been great.
Just need to educate all of your employees on how your coupons work, so that they can educate the customer properly. Other than that, I have had a great experience with the Ballantyne location. My Palm Beach Tanning location is friendly, inviting and very clean! I have not had a bad experience and they never push to sell me something I do not need. I asked for lotion recommendation and got a variety of suggestions with viable reasons for the referral of the product, all in varying price points.
I could not be more pleased! April 26th Staff wasn't very friendly and doesn't care ab their customers. I like the tanning beds but I went on my lunch and stood there for a while before I went down the hall looking for someone to help me.. April 9th I had tried a couple of tanning salon's before I found your place. It was terrible, all the beds were so out dated.
I wasted my money in them. I was happy to Your salon. The beds are awesome. Staff are very friendly. The salon is always clear. I got my money's worth and then some. Thank you, Diana Buckner. April 8th Your employees are great, they just need help. It is too busy for just one person to check people in, clean beds and handle new memberships. April 4th The manager Tiffany is awesome and the staff are super friendly!
The tanning beds are always cleaned and fast service! Everyone always ask how my husband and I get so tanned and our response is always Palm Beach Tan. Greg is the best employee. I think that's his name. Uncc student, from Miami, thin, brown hair. He is always pleasant and talks to everyone as if they r his favorite customer.
I am always happy when it's him at the register. You have a great employee in him. First time ever in a Palm Beach Tan location.
At the Ballantyne location, I was greeted at the door and offered a tour before having to determine what package I would like to purchase. I have only tanned that day, but starting today I will be visiting daily. The girls are super nice and the waiting time is low if there is ever any waiting time.
They greet you when you walk in and say goodbye when you are about to leave. They also are great at recommending products and specials.
I have never heard "I don't know or I'm not for sure. Rating Matthews not Ballantyne. Rep was very deceiving in selling me the product. I love Palm Beach Tan in itself but absolutely hate how management gives incentives to the reps who are always trying to push products on you.
I am always leaving there feeling like I have been taken advantage of. March 30th Great customer service and no wait times. March 12th March 2nd Just unfreezed my account.
Tan here i come. I got a mystic tan Friday night and I am so disappointed in the results. I had requested my usual, which included the mocha additive but my tan definitely is not the color it usually is,so I think it was left out of the bottle.
My tan is orange and uneven and not dark at all, even though I got mystic dark. It has already started to fade considerably and it's been less than two days. February 20th I just had my account upgraded from spray to a pkg of level 2.
The lady was very polite and gave me all my options, opinion on how long I should go. I was in and out very quickly which is what I needed with a busy travel and work schedule. January 16th January 6th December 31st December 4th November 7th Please acknowledge the consultant who helped me on my most recent tan on Friday Over all great experience as always. The staff makes this one of our favorite places.
Very expensive and food was not good. Seems like no one cares if the food is prepared well or tastes good. The steak was not great. Will not go back for lunch there ever Very dissapointing.
Everything we had was spot on!!!! Excellent food and great service. The atmosphere was extremely loud to the point that I almost wanted to leave and eat somewhere else. It quieted down a bit when some tables received their food so we ended up staying. I ordered the prime rib medium. When it came it was medium rare and cold to the touch. My husband had the bone in ribeye which was very good and the sides were fine.
The server was attentive and friendly. On a side note, your bathrooms were very outdated and not very clean for a restaurant of this caliber. Always can count on a perfect time at the Palm. Joey and his staff are on point every time. It's where we celebrate all special occasions and even just a week night dinner!
Great birthday lunch! Great food with great service! Ambiance as always was great. The service is fantastic. The steak was the only thing that the Palm missed on. The USDA Prime Tomahawk Ribeye should be melting in your mouth and have a nice amount of salt, however ours was a bit tough and almost no salt. Had lunch with a lifelong friend and as always, everything was perfect! The Palm is such a wonderful place to go to celebrate special occasions or to simply celebrate every day life!
The perfect place for a remarkable meal! Excellent service- delicious food at reasonable prices on par with other restaurants in Charlotte. Our server Allison was fantastic. The Lamb was perfect! The Fried Oyster Rockefeller was perfect.
The crab cakes, wedge salad, and claim linguine were not that great in my opinion. This was my first time at the Palms, so my expectations were high and that may have played a part. I would definitely go back for the Oysters and Lamb though. Always a great experience. The value matches the quality. Joey takes care of everyone. Our server Marshall was terrific, as usual. The Palm delivers and makes every meal a special treat.
Great service and Lamb Chops! As always, everything was perfect! Joey, David, and Blue provided superior service and attention to our every need! Can hardly wait until our next visit! Nice and cozy welcoming feel. Plan ahead they are very busy. At this price point I would expect all the food to be top quality and seasoned to perfection.
I was underwhelmed. The waitress was great! Birthday for guest. We had a great time. The table was ready at the time we reserved, the service was excellent, and most of the food was exceptional. We had one side item, Garlic Broccoli, that should be removed from the menu. I told the waitress, and she removed it from our bill. And we have enjoyed every single meal since then.
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